Privacy Policy

Information We Collect

When you visit our website, request a quote, or purchase a policy from AutoFax Insurance, we may collect the following types of information:

Personal Information

• Full name, email address, phone number, and mailing address
• Date of birth and driver license information
• Vehicle details including make, model, VIN, and registration information
• Payment and billing information for policy transactions
• Claims history and accident records as needed for coverage evaluation

Automatically Collected Information

• Device information such as IP address, browser type, and operating system
• Usage data including pages viewed, time spent on site, and navigation paths
• Cookies and tracking technologies to improve site functionality and user experience

How We Use Your Information

AutoFax Insurance uses the information we collect to provide, maintain, and improve our services. Specifically, we use your information to:

• Process your auto insurance quotes and policy applications
• Communicate with you about your policy, claims, and account updates
• Send you important notifications about renewals, payments, and coverage changes
• Improve our website functionality and user experience based on analytics
• Prevent fraud, protect security, and comply with legal requirements
• Provide customer support and respond to your inquiries
• Send promotional messages and updates with your consent (you may opt out anytime)

How We Protect Your Information

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our protective measures include:

• Encryption of sensitive data during transmission using SSL/TLS technology
• Secure storage systems with access limited to authorized personnel only
• Regular security audits and vulnerability testing to identify and address risks
• Employee training on privacy practices and data protection protocols
• Physical security controls to protect our servers and data centers

While we take all reasonable steps to safeguard your information, no online transmission or storage system can be guaranteed to be completely secure. We encourage you to use strong passwords and protect your account credentials.

Sharing Your Information

AutoFax Insurance does not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following circumstances:

Service Providers

We work with trusted third-party service providers who help us operate our business, process payments, send communications, analyze data, and provide customer support. These providers are contractually required to protect your information and use it only for the specific services they provide to us.

Legal Compliance

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In the event AutoFax Insurance is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website before your information is transferred and becomes subject to a different privacy policy.

Cookies and Tracking Technologies

AutoFax Insurance uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small text files stored on your device that help us recognize your browser and remember your preferences.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted or expired).

Your Privacy Rights

You have certain rights regarding your personal information. Depending on your location, these rights may include:

• Access: You can request a copy of the personal information we hold about you
• Correction: You can update or correct inaccurate information in your account
• Deletion: You can request deletion of your personal information, subject to legal and contractual obligations
• Opt-Out: You can unsubscribe from marketing emails by clicking the unsubscribe link or contacting us
• Data Portability: You can request your data in a structured, commonly used format

To exercise any of these rights, please contact us at [email protected] or call us at +1 (818) 450-3704. We will respond to your request within 30 days.

Third-Party Links

Our website may contain links to third-party websites or services that are not operated by AutoFax Insurance. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party site you visit.

Children's Privacy

AutoFax Insurance does not knowingly collect personal information from individuals under the age of 18. Our services are intended for adults seeking auto insurance coverage. If we become aware that we have inadvertently collected information from a minor, we will take steps to delete that information promptly.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make significant changes, we will notify you by email or by posting a notice on our website. The date at the top of this policy indicates when it was last updated. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us: