Find clear answers to common questions about AutoFax Insurance policies, quotes, claims, and more.
We offer a wide range of auto coverage options including collision coverage, liability protection, uninsured motorist protection, full coverage bundles, and roadside assistance. Whether you drive a sedan, truck, or SUV, we have plans built to match your vehicle and your budget.
Just fill out the short form on our website with a few basic details about yourself and your vehicle. You will receive a personalized quote within minutes, with no strings attached and no pressure to commit.
Your privacy is a top priority. We use industry-standard encryption and security measures to keep your data protected at every step. Your details are never shared without your permission.
Of course. Life changes, and your coverage should keep up. You can update your plan, add new vehicles, or change your deductible at any time through your online account or by reaching out to our support team.
Collision coverage pays for vehicle repairs after an accident, regardless of who caused it. If you are financing or leasing your vehicle, your lender may require it. Even if not required, it provides peace of mind knowing your car is protected.
Liability protection handles costs when you are at fault for damage or injuries to others in an accident. This includes medical expenses, vehicle repairs, and legal fees. It is required by law in most states and protects you from major financial loss.
Our roadside assistance covers towing, flat tire fixes, battery jumps, fuel delivery, and lockout help wherever the road takes you. It is available around the clock so you are never left stranded.
You can file a claim online through your account dashboard or by calling our support team directly. We walk you through each step, help you gather the necessary documents, and keep you updated throughout the entire process.
Most claims are reviewed within 48 hours. More complex cases may take longer, but we keep you informed at every stage. Our goal is to resolve your claim quickly so you can get back on the road.
Yes. You can add multiple vehicles to a single policy, and doing so often qualifies you for multi-vehicle discounts. You can manage all your vehicles from one convenient account.
Your rate is based on factors like your driving history, vehicle type, location, coverage level, and deductible. Safe drivers with good records typically qualify for lower rates. We work with you to find the best balance between coverage and cost.
Yes. We offer discounts for safe drivers, multi-vehicle policies, bundling coverage, and more. When you request a quote, we automatically apply all eligible discounts so you get the best rate possible.
You can cancel your policy at any time. There are no hidden fees or penalties for cancellation. Just contact our support team and they will help you through the process and answer any questions you have.
If you miss a payment, we will send you a reminder and give you time to catch up before any coverage is affected. We understand life happens, and we work with you to keep your coverage active.
Log into your online account and update your information directly, or give us a call and we will make the changes for you. Keeping your details up to date ensures you receive important notifications and that your coverage stays accurate.